Warranty
Keep FlexStone’s faux-stone shower materials protected and good as new.
What Our Warranty Covers
Design Imaging warrants that FlexStone products shall be free from manufacturing defects for ten (10) years from the date of the original purchase. This warranty applies to FlexStone products that have been installed in accordance with FlexStone installation instructions, as recommended, and not damaged due to misuse, abuse, or improper installation. This warranty will remain in force only for the original purchaser and original installation of these products in residential indoor applications.
What Our Warranty Does Not Cover
Damage caused during shipping, whether noted at the time of receipt or not, or by improper unloading, moving, or other form of handling of the panels. Damage caused by improper cleaning or using cleaning products not recommended by Design Imaging. Changes made to the product by professional tradesmen or fabricators or damage caused through fabrication or installation error. Color variation that is inherent in the several FlexStone patterns, or slight differences in tone from one batch to another. Costs associated with installation or removal of FlexStone products.
What Design Imaging Will Do
If the FlexStone product covered by this warranty is found by Design Imaging or one of its authorized representatives to be defective in materials or workmanship, Design Imaging will repair, or, at its option, exchange the product for a similar part or model. Design Imaging’s option to repair or exchange FlexStone material under this warranty does not cover any labor or other costs of removal or installation, nor shall Design Imaging be responsible for any other incidental or consequential damages attributable to a product defect or the repair or exchange of a defective product.
